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Title
Text copied to clipboard!Hardware Store Clerk
Description
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We are looking for a dedicated and knowledgeable hardware store clerk to join our team. As a hardware store clerk, you will be responsible for selling tools, building materials, machinery, and other hardware products to both private individuals and professional customers. You will provide expert advice, handle orders, and ensure that our customers receive the best possible service.
Your duties will include welcoming customers in the store, offering technical advice on products, managing inventory and orders, and ensuring the store is well-organized and appealing. You will also follow up on customer needs, suggest solutions, and build long-term customer relationships. Staying up to date with new products and trends in the construction and hardware industry is an important part of the role.
We are looking for someone with a genuine interest in building materials and tools, who enjoys working in a customer-facing role. You are service-oriented, solution-focused, and have strong communication skills. Previous experience in a hardware store, building supply store, or similar environment is a plus but not required. We offer a stimulating work environment with opportunities for growth and training in the field.
As a hardware store clerk, you are a key part of our business and help create a positive experience for our customers. You will work both independently and as part of a team, and you will be responsible for presenting our products in a professional manner. If you are driven, hands-on, and enjoy helping people find the right solutions, this could be the job for you.
Responsibilities
Text copied to clipboard!- Provide advice and service to customers in the store
- Sell tools, building materials, and hardware
- Handle orders and inventory management
- Build and maintain customer relationships
- Keep the store organized and attractive
- Follow up on customer needs and suggest solutions
- Participate in inventory and goods reception
- Stay updated on new products and trends
Requirements
Text copied to clipboard!- Interest in building materials and tools
- Strong customer service and communication skills
- Experience in retail is a plus
- Ability to work independently and in a team
- Basic computer skills
- Flexibility and sense of responsibility
- Good physical condition as heavy lifting may occur
- Fluency in Swedish, both spoken and written
Potential interview questions
Text copied to clipboard!- Have you previously worked in a hardware or building supply store?
- How do you handle a dissatisfied customer?
- Which tools or building materials do you have the most experience with?
- How do you prioritize tasks during busy periods?
- How do you stay updated on new products?
- Can you give an example of when you solved a customer issue creatively?
